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PRIVACY POLICY

Effective Date: January 1, 2025

Last Updated: January 1, 2026

INTRODUCTION

AI SEO (operating as “AISEO,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aiseo.com.mx.mx, use our services, or interact with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information about you in various ways when you use our services. The information we collect includes:

A) Information You Provide to Us

Contact Information:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title or position

Business Information:

  • Company website URL
  • Industry or sector
  • Business description
  • Company size

Communication Data:

  • Information you provide when you contact us
  • Feedback and survey responses
  • Event registration information
  • Newsletter subscription preferences

Audit and Service Data:

  • Information required to perform AI visibility audits
  • Website URLs for analysis
  • Industry-specific search queries
  • Service preferences

B) Information Collected Automatically

When you access our website, we automatically collect certain information about your device and usage:

Device and Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Unique device identifiers

Usage Information:

  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Referring website addresses
  • Click-stream data
  • Search terms used

Location Information:

  • General geographic location based on IP address

C) Information from Third Parties

We may receive information about you from third parties, including:

  • Analytics providers (e.g., Google Analytics)
  • Advertising networks
  • Social media platforms
  • Business partners and affiliates

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account information, health information, or information about racial or ethnic origin, political opinions, or religious beliefs.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Service Delivery

  • Conduct free AI visibility audits
  • Prepare and deliver customized audit reports
  • Schedule and conduct strategy review sessions
  • Provide optimization services you’ve contracted
  • Process payments and invoicing
  • Communicate about your services

Business Operations

  • Respond to your inquiries and requests
  • Send administrative information and updates
  • Manage our relationship with you
  • Conduct internal research and analytics
  • Improve our services and user experience
  • Detect and prevent fraud or unauthorized access

Marketing and Communications

  • Send you newsletters and educational content (with your consent)
  • Invite you to events, webinars, and training sessions
  • Provide information about our services
  • Conduct market research and analysis
  • Display targeted advertising

Legal Compliance

  • Comply with applicable laws and regulations
  • Enforce our Terms of Service
  • Respond to legal requests and prevent harm
  • Protect our rights and property

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Website hosting providers
  • Email service providers
  • Customer relationship management (CRM) platforms
  • Analytics providers
  • Payment processors
  • Professional service providers (legal, accounting)

All service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which we disclose it.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or legal process
  • Requests from government authorities
  • Enforcement of our Terms of Service
  • Protection of our rights, privacy, safety, or property
  • Protection of others’ rights, safety, or property

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We do not sell your personal information to third parties.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and track information about your use of our services.

What Are Cookies?

Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expire).

Types of Cookies We Use

Essential Cookies:

  • Required for the website to function properly
  • Enable core functionality like security and accessibility
  • Cannot be disabled in our systems

Analytics Cookies:

  • Help us understand how visitors interact with our website
  • Collect information about pages visited and errors encountered
  • We use Google Analytics and similar services

Functionality Cookies:

  • Remember your preferences and choices
  • Provide enhanced features and personalization

Advertising Cookies:

  • Deliver relevant advertisements
  • Track advertising campaign performance
  • Limit the number of times you see an ad

Information Collected Through Cookies

  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit
  • Page views and navigation paths
  • Geographic location (based on IP address)

Managing Cookies

You can control cookies through your browser settings:

Chrome: Settings > Privacy and security > Cookies and other site data Firefox: Preferences > Privacy & Security > Cookies and Site Data Safari: Preferences > Privacy > Cookies and website data Edge: Settings > Privacy, search, and services > Cookies

Note: Disabling cookies may affect the functionality of our website.

Do Not Track

Some browsers include a “Do Not Track” (DNT) feature. Currently, there is no industry standard for responding to DNT signals. Our website does not currently respond to DNT browser signals.

Third-Party Analytics

We use Google Analytics to understand how our services are used. Google Analytics uses cookies and similar technologies to collect information about your use of our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout

5. YOUR PRIVACY CHOICES AND RIGHTS

Email Communications

Opt-Out: You can unsubscribe from our marketing emails at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Emailing us at info@aiseo.com.mx with “UNSUBSCRIBE” in the subject line
  • Contacting us using the information in Section 11

Note: Even if you opt out of marketing emails, we may still send you transactional or administrative messages related to your services.

Account Information

You can review and update your account information by contacting us at info@aiseo.com.mx

General Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: Request access to the personal information we hold about you

Right to Correction: Request correction of inaccurate or incomplete information

Right to Deletion: Request deletion of your personal information (subject to certain exceptions)

Right to Restrict Processing: Request that we limit how we use your information

Right to Data Portability: Request a copy of your information in a portable format

Right to Object: Object to certain types of processing, including direct marketing

Exercising Your Rights

To exercise any of these rights, contact us at:

Please include:

  • Your full name and contact information
  • Description of your request
  • Proof of identity (to prevent unauthorized access)

Response Time: We will respond to your request within 30 days. For complex requests, we may extend this period by an additional 30 days and will notify you of the extension.

6. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

California Consumer Rights

Right to Know: You have the right to request that we disclose:

  • Categories of personal information we collected
  • Categories of sources from which information was collected
  • Business or commercial purpose for collecting information
  • Categories of third parties with whom we share information
  • Specific pieces of personal information we collected about you

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: We do not sell personal information. If our practices change, we will update this Policy and provide an opt-out mechanism.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

Right to Correct: You have the right to request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information in ways that trigger this right.

How to Exercise California Rights

California residents can exercise these rights by:

Verification: We will verify your identity before processing your request. We may request additional information to verify your identity.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. The agent must provide written authorization.

Response Time: We will respond to verifiable requests within 45 days. If we need more time, we will notify you.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

7. CHILDREN’S PRIVACY

Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@aiseo.com.mx. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to delete that information.

Compliance with COPPA: We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from children under 13.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure.

Security Measures Include:

Technical Safeguards:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Firewalls and intrusion detection systems
  • Regular security updates and patches
  • Access controls and authentication

Administrative Safeguards:

  • Security policies and procedures
  • Employee training on data protection
  • Confidentiality agreements with staff
  • Incident response protocols
  • Regular security audits

Physical Safeguards:

  • Secure data centers
  • Controlled access to facilities
  • Secure disposal of physical records

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You acknowledge that you provide your personal information at your own risk.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws, including:

  • Description of the breach
  • Types of information involved
  • Steps we are taking to address the breach
  • Steps you can take to protect yourself

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Active Customers: Duration of the business relationship
  • Inactive Customers: 6 years from last interaction (statute of limitations)
  • Accounting/Tax Records: 7 years (legal requirement)
  • Newsletter Subscribers: Until you unsubscribe
  • Free Audit Requests: 2 years from audit completion
  • Analytics Cookies: 2 years from last update
  • Marketing Lists: Until opt-out request

After the retention period expires, we will securely delete or anonymize your information.

Factors Affecting Retention:

  • Legal or regulatory requirements
  • Litigation or investigations
  • Business operational needs
  • Your consent and requests

10. INTERNATIONAL DATA TRANSFERS

We are based in Mexico and may transfer your information to service providers located in other countries, including the United States and countries in the European Economic Area.

If you are located outside Mexico, please be aware that information we collect may be transferred to and processed in Mexico or other countries where data protection laws may differ from those in your country.

Safeguards for International Transfers:

  • Standard Contractual Clauses (where applicable)
  • Privacy Shield certification (where applicable)
  • Ensuring adequate safeguards are in place

By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy practices. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Third-Party Services We Use:

  • Google Analytics (analytics)
  • Mailchimp or similar (email marketing)
  • Stripe or similar (payment processing)
  • Zoom or similar (video conferencing)

Each of these services has its own privacy policy. We encourage you to review them.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the “Last Updated” date
  • Sending an email notification (if we have your email address)
  • Displaying a prominent notice on our website

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date: January 1, 2025

13. LEGAL BASIS FOR PROCESSING (FOR EEA/UK RESIDENTS)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the specific information and context:

Contract Performance: Processing necessary to provide services you’ve requested

Consent: Processing based on your explicit consent (e.g., marketing emails)

Legitimate Interests: Processing necessary for our legitimate business interests, such as:

  • Improving our services
  • Preventing fraud
  • Network and information security

Legal Obligation: Processing required to comply with legal requirements

You have the right to withdraw consent at any time and to object to processing based on legitimate interests.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

AI SEO

Privacy Officer Contact: For privacy-related matters, you can reach our Privacy Officer at info@aiseo.com.mx with “Attention: Privacy Officer” in the subject line.

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time

Mailing Address: [If required for compliance, add physical mailing address]

15. DISPUTE RESOLUTION

For California Residents: In accordance with California law, you may report complaints to the California Attorney General at:

  • Website: oag.ca.gov/contact/consumer-complaint-against-business-or-company
  • Phone: (916) 210-6276

For All Users: We are committed to resolving privacy concerns. If you have a complaint, please contact us first at info@aiseo.com.mx. We will investigate and attempt to resolve complaints in accordance with this Privacy Policy.

16. YOUR CONSENT

By using our services, you consent to:

  1. The collection, use, and sharing of your information as described in this Privacy Policy
  2. The transfer of your information to Mexico and other countries
  3. Our use of cookies and similar technologies (subject to your browser settings)

You may withdraw your consent at any time by:

  • Emailing info@aiseo.com.mx
  • Adjusting your cookie preferences
  • Unsubscribing from marketing communications

Withdrawing consent does not affect the lawfulness of processing before withdrawal.

AISEO – AI Search Optimization Specialists

We are committed to transparency and protecting your privacy. This Privacy Policy is designed to help you understand how we handle your information and to empower you with choices about your data.

Thank you for trusting us with your information.

© 2025 AI SEO. All rights reserved.